Customers want the cheapest quote. How does a site help with that?

By showing what the cheapest number leaves out. A removalist page that explains the minimum, the travel time and what's covered if something breaks lets a customer compare like with like. The honest quote usually looks higher on paper and lower on moving day.

Should I put my hourly rate on the website?

Only with everything that goes with it: the minimum hours, the travel time, the number of movers and any extras. A rate on its own makes people ring to find out what the real figure is. A rate with conditions makes them fill in the form.

What should the quote form ask?

Both addresses, the size of the home, the stairs or lifts at each end, parking for the truck and the date. A line for large items like a piano or a safe helps too. Each answer is one less surprise on the day.

Do I need a page for interstate moves?

If you do them, yes, and keep it separate from local moves. Interstate buyers want to know about transit times, how loads are consolidated, who handles the goods in between and how they reach you during the trip. A local page can't answer those.

How do I show I'm trustworthy to someone about to hand over everything they own?

Show faces, uniforms and the truck. Name the person who will lead the crew, say what your insurance covers and link to your reviews. A customer handing over a house wants to picture who is arriving at the door.

Is it worth listing the things I won't move?

Yes. A short list of what you won't carry, like gas bottles, plants on interstate runs or items without insurance, prevents arguments on the day. Customers see it as honesty and it saves your crew from awkward conversations at the truck.

Websites for removalists

Website design and development for removalists across Australia: how you charge, in plain words, with the minimum and the travel time included.

From AUD 1,500, fixed before we start. No deposit. You pay when it's live.

The quote needs JavaScript. Email hello@freshsite.com.au or use the contact form and we'll reply within 24 hours.

What a site for removalists has to do

Moving house is one of the most stressful things a person does, and the removalist is the one who touches everything they own. People arrive at a site with a date they can't move and a worry about breakages, no-shows and a final bill that doubles. They collect two or three quotes and pick the one that sounds careful and clear.

So the site has to answer the quoting questions up front. How is time charged, what does the minimum include, what is covered if something breaks, and what can a customer do to make the day cheaper. A quote form that asks about the stairs, the lift and the truck access shows you know where moves go wrong.

What the site carries

A quote form asking the pickup and delivery addresses, the size of the home, stairs or lifts, and the date.
A clear explanation of how you charge: hourly or fixed, the minimum, travel time and any fuel or stairs charges.
What your insurance covers and what it doesn't, in sentences, instead of the words fully insured.
A page each for house moves, unit and apartment moves, office moves and interstate moves.
A packing and unpacking option, with a line on which items you won't pack or move.
Photos of your own trucks, your own uniformed crew and a loaded truck, packed properly.
A short checklist for moving day, like parking permits, lift bookings and what to leave unpacked.
Storage, if you offer it: where it is, how long things can stay and how access works.
How you handle large or fragile items, like pianos, safes, antiques and gym equipment.
A line on what happens if the move runs late or the job changes on the day.

The work your customers look for

house removals
unit and apartment moves
office relocations
interstate removals
packing and unpacking
furniture removals
piano moving
storage
single item moves
last-minute moves
furniture delivery

What they type

"removalists"
"furniture removalists near me"
"interstate removalists from"
"cheap removalists"
"house removalists"
"office removalists"
"piano movers"
"small removal van hire with driver"

The rules that shape the words

Australian Consumer Law applies to your quotes, so what the site says about hourly rates, minimums and extras has to match what the customer pays.

The ACCC's single price rule means a total price, with compulsory charges included, is at least as prominent as any part price such as an hourly rate.

Say what your insurance covers and what it excludes, and don't call a business fully insured unless that is true of the customer's goods.

Show reviews only from real customers, with a link to where they were left, since a made-up or edited review is a misleading claim.

Rules change. Have your licence and wording checked against your regulator before the site goes live.

Sample designs

The closest designs to a site for removalists

We haven't built a sample for removalists yet, so here's the nearest kit. Yours is built on your own words and photos.

Job photographs on a grey card

A white page with flat grey cards, four job photographs in a square grid beside the heading, and the quote form straight after.

Sample design. Corella Electrical is a fictional business.

Open the demo of job photographs on a grey card

What goes wrong on older sites

An hourly rate in large type with no mention of the minimum, the travel time or the stair charges.
Stock photos of a couple in a clean living room surrounded by tidy boxes.
A form with no field for access, which leads to quotes that change on the day.
The words fully insured with no explanation of what that actually covers.
A site that never says whether you do local moves, interstate moves or both.

Questions from removalists

Customers want the cheapest quote. How does a site help with that?: By showing what the cheapest number leaves out. A removalist page that explains the minimum, the travel time and what's covered if something breaks lets a customer compare like with like. The honest quote usually looks higher on paper and lower on moving day.
Should I put my hourly rate on the website?: Only with everything that goes with it: the minimum hours, the travel time, the number of movers and any extras. A rate on its own makes people ring to find out what the real figure is. A rate with conditions makes them fill in the form.
What should the quote form ask?: Both addresses, the size of the home, the stairs or lifts at each end, parking for the truck and the date. A line for large items like a piano or a safe helps too. Each answer is one less surprise on the day.
Do I need a page for interstate moves?: If you do them, yes, and keep it separate from local moves. Interstate buyers want to know about transit times, how loads are consolidated, who handles the goods in between and how they reach you during the trip. A local page can't answer those.
How do I show I'm trustworthy to someone about to hand over everything they own?: Show faces, uniforms and the truck. Name the person who will lead the crew, say what your insurance covers and link to your reviews. A customer handing over a house wants to picture who is arriving at the door.
Is it worth listing the things I won't move?: Yes. A short list of what you won't carry, like gas bottles, plants on interstate runs or items without insurance, prevents arguments on the day. Customers see it as honesty and it saves your crew from awkward conversations at the truck.

From AUD 1,500

Fixed before we start. No deposit. You pay when it's live.

Your site goes live on your domain and you've got 14 days before the invoice is due.
The first year of hosting and care is included. After that it's AUD 300 a year (AUD 25 a month, billed yearly).
You edit your own words and photos, and your old site stays where it is until you're happy.

Get a quote We reply within 24 hours.